FAQ

Does this website provide dog sitting, walking or daycare?
Is this is a dating service for human beings?
Is this is a mating service for dogs?
What are doggy mates social groups?
I do not own a dog, can I join?
Should I upload a photograph of my dog?
How much does it cost?
What if I join and can't find a friend for my dog?
How can I be certain that I will not receive unsolicited contact?
What happens to the data that I supply?
Will I receive anything through the post (like an invoice)?
Can I stop using Doggymates at any time?
 What is the difference between "Dog walking" and "Dog walking groups"?
Is Doggymates available all over Australia?
I feel uncomfortable saying "Yes" to the question, "Do you have children at home".    What should I do?
I have forgotten my password. What should I do?
I can’t login - Failed Registration
How do I insert a photograph?
How do I use full search function? (Members only)
I do not have time, nor do I wish to mind dogs, can I still be a member?

Does this website provide dog sitting, walking or daycare?
No, each arrangement is up to individual members to organise.

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Is this is a dating service for human beings?
No, but if you meet the right person don't let me stop you.

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Is this is a mating service for dogs?
No, this is not a mating service. But if your dog meets the right dog........

Doggymates is a dating service for dogs. Dating, not mating.

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What are Doggymates social groups?
The Doggymates groups are whatever you want them to be. There is no set 'thing' as to what the social groups can be. Members may prefer to contact members with an existing social group. Eg Social dog walks,  Dog sports, Interest groups, etc.

Doggymates members can also contact each other to set up groups.

Doggymates does not currently organise social groups. 

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I do not own a dog, can I join?
Yes, you can join. You do not have to have a dog to become a member. You may wish to look after someone's dog while they are on holidays and in exchange they look after your house, while you are on holidays. Eg Collecting mail, watering garden, etc

Just go to the dog minding section on the registration form.

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Should I upload a photograph of my dog?
Human studies have shown that profiles with photos are viewed seven times more often then profiles without photos. How this applies to dogs, I don't know.

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How much does it cost?
Refer to Registration webpage for costs. For this low cost you have access to the Members register, Newsletter, Dog social page and a list of useful and interesting websites. Eg Dog sports, holidays with dogs, adoption places, etc  

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What if I join and can't find a friend for my dog?
New members are joining all the time and the register is changing. Try widening the scope of your search. Eg Neighbouring postcodes

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What happens to the data that I supply?
Please refer to our Privacy Policy.

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How can I be certain that I will not receive unsolicited contact?
 Please refer to our Terms and Disclaimer. If  you are approached by a member trying to sell you products, please contact us. This member may be removed from the register.

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Will I receive anything through the post (like an invoice)?
No, members addresses are not stored on this website and the only payment made is when you register. No payment details are stored on this website. No telephone numbers are stored on the website.

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Can I stop using Doggymates at any time?
Yes,  to do so, log into members area and tick “Do you wish to hide your details from other members.”  

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What is the difference between “dog walking” and “dog walking groups”?
“Dog walking” is an arrangement between individual members about their own dogs. The walk can be at any time or place.

“Dog walking groups” are when a group of people get together to walk their dogs. This maybe a set time or place, each week, fortnight or month.

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 Is Doggymates available all over Australia?
Yes

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I feel uncomfortable saying “Yes” to the question, “Do you have children at home”. What should I do?
You can answer “No” or “Not Applicable”. Some dogs do not like children. So maybe in your initial email, you may ask. “Does your dog like children?”

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I have forgotten my password. What should I do?
Click here and type in your email address and click "Submit' button.

If you don't remember your email address, click here and it will take you to the contact page, where you can send a request for your email address.

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I can’t login - Failed Registration
If you can not log in within 24 hours your payment has not been successful. If this occurs your registraion details will be kept in the Doggymates database.

To process your payment simply log in using your password and username.

Proceed to the "Renew Membership" webpage.

Confirm the registration details we have kept and enter your payment details.

Note: If you have paid, but you are unable to log in, please email Diane at contact@doggymates.com. I will process your membership.

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How do I insert a photograph?

1. Login and go to My Member Profile page.
2. Click the EDIT button at the bottom of the page.
3. Click the BRAUSE button next to the "Upload a photo of your dog" box.
4. Click on th,e photo file you want to insert then click the OPEN button. (The file name should appear in the box.
5. Click the SUBMIT button at the bottom of the page. (You may need to wait a short time for the image to upload)

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How do I use full search function?
On the left hand side there is a list of web pages. Your arrow will change to a hand with a finger pointing upwards as you move over the list of web pages.

As each webpage is moved across a line will appear under the headings. Click once on "Full Search".

You are now at a page which reads "Doggymates Full Search"

Seeking DOG MINDER, click Yes: Select “No” if you are looking for a dog friend.

For postcode, for example, you can leave blank to see all dogs members, or 4*** to see dogs in Qld or 4210 to see your suburb, or 42**, or 421* for your local areas.

You can leave all the defaults as “open” to see every dog or for dog size select small.

You may wish to email someone with a Bull mastiff to have a chat, so select “Bull Mastiff” for Dog’s breed. The other member maybe in a different part of Australia.

Once you type in your selection, click the "search" button.

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I do not have time, nor do I wish to mind dogs, can I still be a member?
Yes, each arrangement is up to individual members. When you become a member you are not agreeing to be a dog minder. There are still Dog social events, dog walking groups and interesting and useful websites listed in the member’s area. Eg Holidays with dogs

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